Refunds & Cancellation Policy – Diksha Enterprises 

Effective Date: 29/06/2025

Refunds & Cancellation Policy

At Diksha Enterprises, we strive to provide a transparent and customer-friendly experience. This policy outlines the terms related to order cancellations, returns, and refunds for products purchased through our authorized sales channels. 

1. Order Cancellation 

Order cancellation requests may be accepted before the order is processed or dispatched. 
Once an order has been processed or delivered, cancellation may not be possible. 
Cancellation eligibility may vary based on product type and order status. 

2. Returns 

Returns may be accepted under the following circumstances: 
– Product is defective or damaged 
– Incorrect product delivered 
– Manufacturing defect identified within the applicable return window 

All return requests are subject to: 
– Product inspection and verification 
– Original packaging, accessories, and proof of purchase 
– Compliance with brand or manufacturer policies

3. Refunds

Refunds, if approved, will be processed using the original mode of payment. 
Refund timelines may vary depending on payment method, banking processes, and verification requirements. Diksha Enterprises does not guarantee instant refunds.

4. Non-Returnable Items

Certain items may not be eligible for return or refund, including but not limited to: 
– Opened or used products (unless defective) 
– Products damaged due to misuse or negligence 
– Accessories or bundled items, where specified at the time of purchase 
– Products marked as non-returnable 

5. Brand & Partner Policies

Returns and refunds may also be governed by manufacturer or brand-specific policies. 
Where applicable, Diksha Enterprises may coordinate with authorized partners or service centers to resolve issues.

6. Changes to This Policy

Diksha Enterprises reserves the right to modify this Refunds & Cancellation Policy at any time. Updates will be reflected on this page. 

7. Contact & Support

For any queries related to cancellations, returns, or refunds, please contact us through the details provided on our website. Our team will guide you through the applicable process.